Song ordering information
1) Format selection
Most people will choose the increasingly popular MPEG-4 format (also known as AAC or informally as MP4; specifically it is a .m4a file). If that applies to you, you need not read any further.
The MPEG-4 format is widely supported and is a successor of MP3 that requires less storage space to achieve the same quality level. However, the MP3 format is also available. Both formats are encoded using a constant bit rate of 256 kbps so the file sizes are approximately the same. But the MPEG-4 file will be of a higher quality.
While lossy formats such as MPEG-4 and MP3 dominate the downloaded music landscape, our music is also available in high resolution formats at a small price premium. As the file sizes are larger, these formats are less attractive for portable players and generally are stored on a CD, DVD or a computer hard drive. While our MPEG-4/MP3 versions have excellent quality, the high resolution formats do have subtle differences, especially at the highest resolution, provided you have suitable playback equipment.
The high resolution formats are compressed using a lossless compression so downloading will be faster. We currently provide the APE and FLAC formats, which are supported on many platforms. Please confirm compatiblity with your software before purchasing.
After making a purchase, you can later upgrade to a higher quality format (but you can only purchase one license for the same song), though there is a small service charge for upgrading. The current pricing can be found in the Song pricing section below.
One final note regarding the DVD-Quality resolution. A song in this format may be mixed slightly differently. For example, a larger dynamic range may be used. The expectation is the listening environment and playback system will support this enhanced level of quality.
The format choices are shown below. Each option lists the format(s) available for your purchase and the approxiate file size for a 4 minute song.
MP3 (.mp3) option: (256 kbp encoding)
MPEG-4 (.m4a) option: (256 kbp encoding)
CD-Quality (.ape) option: (44.1KHz at 16 bits)
CD-Quality (.flac) option: (44.1KHz at 16 bits)
DVD-Quality (.ape) option: (96KHz at 24 bits)
DVD-Quality (.flac) option: (96KHz at 24 bits)
2) Song pricing
3) Charity selection
The proceeds from a particular song can only be distributed to certain 501(3)(c) organizations as listed on the song page. If the Charity Earmark field on the order form is left blank, Mediatrix Media will decide which of these organizations will receive the funds, which includes the extra donation amount. But if Charity Earmark is specified, then the proceeds plus any extra donation in its entirety (minus transaction fees and tax collected) will be sent to the designated organization. (Note: you can only choose one organization.)
4) Payment selection
At present, besides Mediatrix Media gift certificates, we only support Amazon Payments, as detailed below. Sorry, only orders from customers residing in the USA are currently supported.
When using Amazon Payments, you first login using your Amazon account. If you don't already have an account with Amazon, simply choose "New Customer" on the Login page to setup an account. After logging in, you are then transferred back to the order form, which uses Amazon's Address Book and Wallet widgets to simply data entry.
5) Gift certificates
Our gift program is an easy way to give the gift of music. We even have a proxy feature to give to those without internet access. The gift program is simple and mostly self-explanatory, but complete detailed instructions are given below. However, the Rules sections should be read and understood as that defines the binding usage rules.
Purchasing gift certificates
To purchase gift certificates, open the order form and enter the number of certificates you want to purchase in the Gift Qty field. If you have not already purchased a license for yourself and desire one, enter 1 in the Personal Qyt field. Otherwise, set the Personal Qyt field to 0. The Total Qyt field will reflect the number of song licenses that you are purchasing. Then complete the order form as if ordering for yourself, even if only purchasing gift certificates. Namely, you should be using your own email and enter your own shipping address on the Shipping page, etc.
Sending gift certificates
To send a gift certificate, login to the Patron Portal and go to the Manage Gifts tab. An active gift set number will be selected, displaying a line for each gift certficate that you have purchased. Click the Edit button on an "Available" line and enter the name and email of the gift recipient. The line’s status will change to "Ready". If you need to make changes, click the Edit button again and modify the values. Otherwise, click the associated Send button. In the Send dialog that opens, enter a gift note if you wish, and then click the Submit button to send the gift certificate to the recipinet. The status will now display "Sent". Repeat these steps if you wish to send other certificates at this time, and then logout.
When the recipient redeems the certificate, you will receive an email from us to notify you that the certficate has been redeemed. If you were to login again, the line for that recipient would display as "Redeemed". If the recipient declines the gift or is taking to long to respond, click on the Revoke button. In the Revoke dialog that opens, mark the "Send notification email" checkbox if you wish to notify the recipient that the certificate will be cancelled. If the recipient is expecting this because they have notified you that they declined, you don't need to bother them with an email. Otherwise, you should send a notificiation, entering an explanation in the Revoke Note if desired. Then click the Submit button whereupon the recipient data is erased and the line status will return to "Available".
As gift certificates have a fixed value but the sales tax can vary, a dynamic pricing model is used. This can result in a reduced unit price and even a donation amount or a remaining amount when a gift certificate is redeemed. Examples of the various cases are illustrated below:
The last example is only possible if the donation amount is taxable. This will result in a closing transaction with the unredeemed penny marked as a donation for the sender. But as far as is known, donations are not taxed so these cases seem to be only theoretical.
When purchasing gift certificates, the Charity earmark will be used for 1) the personal license amount, 2) the dontation amount, 3) the closing amount. The Charity earmark defaults to blank for those redeeming a gift certificate: they are free to choose who will receive the proceeds.
When purchasing gift certificates, the Song format must be MP3 or MPEG-4. When also purchasing a license for yourself, select the format that you want. For recipients redeeming a gift certificate, the Song format defaults to MPEG-4 but they can change it to MP3 if they desire.
A notification email is sent for following event:
Important: While our notification system is reliable, we cannot guarantee that all notifications will be sent or be received. The purchaser has the sole resonsiblity of managing gift certificates to ensure they are redeemed before the expiry date. Currenty, we do NOT send notifications when certificates are about to expire or when a recipient declines.
Want to give a gift certificate to someone who doesn't have an email address? This is possible with our proxy feature. The following steps described how it works. Please read all steps before beginning to ensure you will be able to complete the process because the proxy recipient cannot be changed after the certificate is redeemed.